Thank you for shopping at Boring Monday.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Boring Monday.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Boring Monday, accessible from https://boringmonday.co
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 1x24 hours without giving any reason for doing so.
The deadline for cancelling an Order is 1x24 hours from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: [email protected]
By visiting this page on our website: https://boringmonday.co
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 2x24 hours
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
At Boring Monday, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, we offer exchanges under the following conditions:
Items must be unused, unworn, and in their original condition with all tags, labels, and packaging intact.
The item must be returned within 5-7 days from the date of receipt.
Exchanges are only available for items of equal or lesser value. If the exchange item is of greater value, you will be asked to pay the difference.
Contact Us: Reach out to our customer service team at [email/contact info] to inform us of your request to exchange an item.
Return the Item: After receiving exchange approval, send the item back to us in its original packaging. We recommend using a tracked shipping service to ensure the safe return of your product.
Process the Exchange: Once we receive and inspect the returned item, we will proceed with shipping the exchanged product. You will receive an email confirmation with tracking details.
Damaged or Defective Products: If your product arrives damaged or defective, you are eligible for a direct exchange or refund at no additional cost.
Wrong Item Received: If you’ve received the wrong item, please contact us immediately, and we’ll arrange for an exchange and cover the shipping costs.
Customer Preferences: If you’ve simply changed your mind or ordered the wrong size, you can exchange the product, but you’ll be responsible for the return shipping costs.
Items marked as final sale, heavily discounted, or special order items.
Products that have been worn, altered, or washed.
Customers are responsible for return shipping fees unless the product is defective or the wrong item was sent.
We offer free shipping for exchanges within 5-7 days for defective or incorrect products.
By following the guidelines above, we can ensure a smooth exchange process and provide you with a product that better fits your needs. If you have any questions, feel free to contact our support team!
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: https://boringmonday.co