FAQ (Frequently Asked Questions)

Have questions about Boring Monday? You're in the right place! In this section, we've answered the most frequently asked questions about our secondhand products, shopping process, and services.

Fit & Sizing

We provide detailed size charts for every product category. Check the product description for measurements or reach out to us for personalized guidance.

Yes, every product includes a detailed size chart tailored to that specific category.

Absolutely! Contact our support team, and we’ll assist you in finding the right size based on your preferences and measurements.

Most of our products follow standard sizing, but some variations may occur. Check the size chart for each item for accuracy.

Yes, we can provide size conversions and recommendations based on international sizing standards.

We recommend choosing the larger size for a more comfortable fit, especially for boots or denim clothing.

Size Guide

Our size chart serves as a reference to help you find the right fit. Since each Boring Monday piece is uniquely crafted, we also recommend checking the specific garment measurements listed in the product description.

How to Measure

  • Chest: Measure around the fullest part of your chest for the most accurate fit.

  • Waist: Wrap the measuring tape around the narrowest part of your waist.

  • Hips: Measure the circumference of the widest part of your hips.

Currently, we don’t offer custom alterations, but we can recommend local services to help adjust your purchase.

Fit & Products

You can return items within 7 days of receiving your order, provided they’re in the same condition as when delivered.

Yes, exchanges are possible depending on availability. Contact us to check stock for the size or style you need.

Unfortunately, sale or discounted items are not eligible for returns or exchanges.

Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.

Once we receive the returned item, processing typically takes 3-5 business days.

Shipping & Tracking

Orders within Indonesia typically take 2-5 business days. We partner with trusted courier services like JNE, SiCepat, and others.

Yes, a tracking number will be provided via email or SMS once your order ships.

Boring Monday ships internationally. Wherever you are in the world, we’ll deliver your favorite pieces right to your doorstep.

Yes, expedited shipping options are available at an additional cost. Contact us for details during checkout.

Address changes can be made within 24 hours of placing your order. After that, changes may not be possible.

Payments

We accept bank transfers, credit/debit cards, and e-wallets like OVO, GoPay, and ShopeePay.

Yes, our website uses encrypted payment gateways to ensure your data is fully protected.

Yes, installment plans are available via certain banks, and we support most digital wallets.

We currently process payments in IDR (Indonesian Rupiah) only. Currency conversion is handled by your payment provider.

Yes, we offer installment plans for select banks. Check the payment options during checkout for eligibility.

Gifts

Yes, we offer gift cards in various denominations. They’re perfect for gifting someone the freedom to choose.

Not at the moment, but we can include a personalized message upon request.

Yes, simply input the recipient’s address during checkout, and we’ll deliver it directly to them.

Yes, you can add a personal message during the gift card purchase process.

Yes, digital gift cards are emailed to the recipient immediately after purchase.

Referrals

Share your unique referral code with friends, and you’ll both receive discounts on your next purchases.

No, you can refer as many friends as you like and earn rewards for each successful referral.

Referral rewards are credited to your account as soon as your friend completes their purchase.

No, referral rewards are limited to one reward per transaction.

Referral rewards must be used within 6 months from the date they’re issued.

Materials

Our boots and bags feature high-quality materials such as leather, denim, and canvas, ensuring durability and style.

Yes, every product undergoes a thorough inspection to ensure it meets our quality standards.

We select only well-maintained items and restore them if necessary to ensure they’re long-lasting.

Yes, all leather products are made from 100% genuine leather and undergo strict quality checks.

Some items, like canvas bags, may include synthetic components for durability, but this is clearly stated in the product description.

Sustainability

By promoting secondhand products, we reduce waste and give items a second life, lowering the environmental impact of fashion.

Secondhand shopping reduces demand for new production, saving resources and minimizing carbon emissions.

We ensure all items are sourced responsibly and uphold ethical practices in every aspect of our operations.

We focus on reusing packaging materials and promoting secondhand products to reduce waste.

While secondhand items themselves promote sustainability, we don’t use third-party certifications.

Care

Use a soft brush or damp cloth to clean the surface, and apply leather conditioner regularly to maintain softness and shine.

Wash denim in cold water, preferably by hand or on a gentle cycle, to preserve the fabric’s quality and color.

Yes, we recommend avoiding water exposure and getting the watch serviced periodically for optimal performance.

Not yet, but we plan to offer care kits in the future.

Wash in cold water and air dry to preserve the fabric’s color and quality.

Preorder & Backorder

Preorders allow you to secure exclusive items before they’re restocked. Estimated delivery dates will be shared during checkout.

Backorders typically take 2-3 weeks, depending on the supplier and shipping schedules.

Yes, you can cancel anytime before the item ships. Contact us for assistance with cancellations.

Yes, payment is required upfront to secure your preorder item.

Yes, modifications are allowed if requested before the item enters the shipping process.